Welcome to Holy Crab. These Terms & Conditions (“Terms”) govern your use of our website [www.theholycrab.com] and any related services, including online orders, inquiries, and communications. By accessing or using our site, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website.

1. Use of the Website

You agree to use this website for lawful purposes only. You must not:

• Use the site in any way that violates applicable laws or regulations.

• Attempt to gain unauthorized access to any part of the website.

• Transmit any viruses, malware, or other harmful code.

• Use the site to engage in fraudulent or misleading activity.

We reserve the right to suspend or terminate your access to our site if we believe you have violated these Terms.

2. Products & Services

Holy Crab offers seafood-based salads, dips, and catering products. Product descriptions, pricing, and availability are subject to change without notice. We make every effort to ensure that the information on our website is accurate, but we do not guarantee that product details, images, or prices are error-free.

We reserve the right to:

• Refuse or cancel orders at our discretion.

• Limit the quantity of products sold.

• Modify or discontinue products without prior notice.

3. Orders & Payments

When you place an order, you agree to provide current, complete, and accurate information. Payments must be made at the time of purchase through approved methods listed on our site.

We are not responsible for delays or issues caused by:

• Incorrect shipping information

• Third-party payment processing errors

• Shipping carrier delays or service interruptions

All sales are considered final unless otherwise stated.

4. Shipping & Delivery

We strive to process and ship orders promptly. Estimated delivery times are provided for reference but are not guaranteed.

• Local deliveries may have specific schedules.

• Shipping carriers and methods may vary based on your location.

• Holy Crab is not liable for delays, damages, or losses caused by shipping carriers.

5. Returns & Refunds

Due to the perishable nature of our products, we do not accept returns. If there is an issue with your order, such as:

• Wrong item received

• Damaged or spoiled product

• Order not delivered

Please contact us within 24 hours of receiving your order at info@theholycrab.com. We will review and resolve complaints on a case-by-case basis.

6. Promotions & Discounts

Promotional codes, discounts, and offers are valid only for the specified duration and cannot be combined with other offers unless stated otherwise. We reserve the right to cancel or modify promotions at any time without notice.

7. Intellectual Property

All content on this site—including text, images, logos, graphics, and product names—is the intellectual property of Holy Crab and is protected by copyright and trademark laws. You may not reproduce, distribute, or use our content without written permission.

8. Limitation of Liability

Holy Crab shall not be liable for any indirect, incidental, or consequential damages arising from:

• The use or inability to use the website

• Delayed or incorrect product deliveries

• Errors in product descriptions or pricing

• Food allergies or sensitivities (see below)

9. Food Allergies & Ingredients

Our products contain seafood, shellfish, eggs, and other ingredients that may cause allergic reactions. While we take precautions to avoid cross-contamination, we cannot guarantee that products are completely free from allergens.

If you have any known food allergies, please consult with us before placing an order.

10. Third-Party Links

Our website may contain links to third-party websites or services. Holy Crab is not responsible for the content, privacy policies, or practices of those external sites.

11. Privacy Policy

Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.

12. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of the State of Georgia, USA. Any disputes arising from the use of our site or services will be subject to the exclusive jurisdiction of the courts located in Douglas County, Georgia.

13. Changes to These Terms

Holy Crab reserves the right to update or modify these Terms at any time. Changes will be posted on this page with an updated effective date. Your continued use of the site after such changes constitutes acceptance of the new Terms.

14. Contact Us

If you have any questions about these Terms & Conditions, please contact us:

Holy Crab
📍 9190 Campbellton Street, Douglasville, GA 30134
📧 Email: info@theholycrab.com
📞 Phone: 888-799-CRAB